Privacy Policy for Tribes and Vibes

This privacy policy sets out how Tribes and Vibes uses and protects any information that you give us when you use this website. This includes any personal details (addresses emails telephone numbers etc) and any information gathered by means of cookies.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time. You should check this page to ensure that you are happy with any changes. This policy is effective from July 2011 (updated April 2018).

What we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

  • We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
  • Internal record keeping.
  • We use cookies to track the number of unique visitors to the website and to particular pages on the site, and we use the information to improve our products and services.
  • Some of our cookies are essential to the operation of the website, for example making online transactions work properly.
  • We will send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided using our Subscribe to Tribes And Vibes online form.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure,we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. When you place an order, we store the order details which you have provided (for financial, tax and stock purposes) but not the card details.

When you subscribe to our online Newsletter via the online form on our "Subscribe to Tribes And Vibes" page, your contact details are stored for us by a reputable third party called "MailChimp" who are an industry standard marketing platform for small businesses. They create email templates for Tribes And Vibes to personalise, and then we email information to you using their bulk sending facility. If you would like information regarding MailChimp please click here and it's Legal Policies are here.

If you would like your personal data to be removed, then please contact us directly with your request.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies also allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of this website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose at any time to have your information removed or restricted in the following ways:

  • by contacting us via this website's Contact Us page
  • or writing to us at: Tribes and Vibes, PO Box 4866, Worthing, West Sussex, BN11 9UH

We will not sell, distribute or lease your personal information to third parties unless we are required by law.

You may request details of personal information which we hold about you under the Data Protection Act 1998. Please contact us at the above addresses for further assistance.

If you believe that any information we are holding on you is incorrect or incomplete, please write to us as soon as possible. We will promptly correct any information found to be incorrect.